Interactivity

How Designers Gaslight Users with Microcopy

Microcopy is supposed to guide users—but let’s be real, half the time it’s gaslighting us. From cheery cookie banners that secretly rob your data to “Oops!” error messages that tell you nothing, these tiny words are the web’s most manipulative tool. Designers call it *delight*, but users know it’s just UX in a clown suit.

What can’t be measured could break your business

Burned out from proving design’s value? Let’s change the conversationContinue reading on UX Collective »

Ornament and Culture

Ornament and cultureInterface as social signifier.Villa Müller in Prague by Adolf Loos, 1928–30.. © Flickr User adamgut, licensed under CC BY-NC-SA 2.0In 1913, at the height of the Art Nouveau movement, Adolf Loos, an architect and theorist, was appalled and aghast. Everywhere he looked, ornamentation was spoiling his beloved Vienna.Loos was a believer in the future. Inspired by his visit to the Chicago World’s Fair, he became a devotee of the Sullivan mandate of “form follows function”. In Loos

Why Web Design Must Finally Break Free from Its Graphic Design Roots

Web design is still clinging to its graphic design roots, but AI doesn’t care about grids or poster aesthetics—it cares about adaptability and performance. To stay relevant, designers need to cut the cord and embrace a future built on systems, outcomes, and generative design.

Cultivating the human capabilities that matter most

Developing product discovery judgment through psychological safety, collaboration, and systematic practices.Diagram created by author using Google Gemini AI text-to-image creatorHow do you develop the judgment to decide what software is worth building when AI makes building it faster and cheaper?This article explores how to systematically strengthen discovery judgment, whether you’re building solo or as a team. For background on why judgment becomes the critical constraint when AI accelerates ex

How to re-use old User Research: the weakness many organizations face

Fewer people than ever are willing to dig through old customer insightsContinue reading on UX Collective »

Facebook has made it impossible to delete Pages – dark patterns everywhere

I'm honestly shocked at how bad the current Facebook interface has become. I’m trying to delete a Page I own, and the platform basically makes it impossible. The options have moved or disappeared, the Page Settings menu leads to the wrong profile, Business Suite doesn’t show the Page, and the “Access and Control” section doesn’t list it at all.Facebook keeps bouncing me between: – personal profile settings – business portfolio settings – Meta Business Suite – classic Page UINone of them giv

Building a digital democratic platform designed for civic matters

A great time to innovate democracy, while the technology is in place.Wireframe illustrating how comments could be rated for clarity, insight, and inclusiveness in real timeAbout twenty years ago, just after turning eighteen, I tried to follow politics because I cared about living in a fair society. I wanted everyone to have food, healthcare, safety, education — the basics any decent person wishes for others. But politics felt toxic: shouting, accusations, and no real progress. Even the word bega

The salt in the AI cake: seven emerging jobs no one is preparing for

In the quiet corners of our technological revolution, there is a crisis no one is naming. We are building systems designed to augment human capability whilst simultaneously dismantling the very expertise needed to govern them. This is not a story about job displacement. It is about a category of work we have not yet learnt to value.The cake you cannot fixI often explain responsible AI development through baking. If you bake a cake with salt instead of sugar, you cannot fix it afterwards. You hav

I trust you not-or How to build trust with AI products

Trust me, I’m (not) a robotContinue reading on UX Collective »

When the dark pattern is a glaring green checkmark

A case study on false affordance and the hidden costs of deceptive UI feedback.illustration by authorBack in September, I was at the airport preparing to fly back after a few days of work deadlines, more travelling and little sleep. Normally, I pride myself in being an organised traveler — I always check in online beforehand and download my boarding pass to my phone wallet so that I have less things to think about while at the airport.This time, however, I couldn’t find my boarding pass. Natural

From Chaos To Clarity: Simplifying Server Management With AI And Automation

This article is a sponsored by CloudwaysIf you build or manage websites for a living, you know the feeling. Your day is a constant juggle; one moment you’re fine-tuning a design, the next you’re troubleshooting a slow server or a mysterious error. Daily management of a complex web of plugins, integrations, and performance tools often feels like you’re just reacting to problems—putting out fires instead of building something new.This reactive cycle is exhausting, and it pulls your focus away from

Is addiction the responsibility of UX?

Is infinite scrolling a dark pattern? What’s the most effective intervention for screen addiction?Continue reading on UX Collective »

Show HN: Zen Moment – A Developer-Friendly Breathing and Meditation Platform

Backstory: As a developer who spent years in front of screens dealing with stress and focus issues, I found most meditation apps either too childish or too commercial. I wanted to create a minimalist, developer-oriented tool that treats meditation as a productivity and mental health necessity rather than a trendy accessory. After optimizing the neumorphic design, SEO performance, and curating a library of natural soundscapes, I'm excited to share this with the HN community. What ma

Ethical Defaults: Why Designers Must Stop Hiding Behind Settings

Your privacy shouldn’t be a scavenger hunt hidden in settings menus. In the AI era, every default switch is an ethical stance—and too many companies still choose exploitation over trust. If you think “opt-out” equals user consent, think again...

AI remembers everything, the future of ethical design, the color reflex

Weekly curated resources for designers — thinkers and makers.“Imagine your best friend (we’ll call her Mary), had a perfect, infallible memory.At first, it feels wonderful. She remembers your favorite dishes, obscure movie quotes, even that exact shade of sweater you casually admired months ago. Dinner plans are effortless: “Booked us Giorgio’s again, your favorite — truffle ravioli and Cabernet, like last time,” Mary smiled warmly.But gradually, things become less appealing. Your attempts at va

Mind the story gap: Why great ideas fail without meaningful narratives

How powerful stories turn hidden value into something people can see, feel, and believe in.Continue reading on UX Collective »

Patterns your brain can’t unsee: Gestalt psychology in design

They are the invisible grammar behind every interface, the logic that makes visual language readable and coherent.Ebbinghaus illusion — Example created by Maxim KichWelcome, my dear reader! Perhaps, just like me, you’ve searched the internet for different sources about the Gestalt principles and found that there are many, each slightly different from the others. That’s why I decided to bring several of them together, analyze and group them, and highlight the fundamental ones, the core laws that

A practical framework for multi-actor B2B customer journey

Understanding and mapping B2B customer journeyThis article follows my previous one where I described B2B journeys as living ecosystems that are constantly changing. Based on this theoretical framework, I prepared an execution plan in our team, and this is what the content of the next article will be. I will present you with a step-by-step framework of how I proceeded when mapping the customer journey in five countries with multiple actors.I would like to emphasize that the following framework re

Don Norman’s Top Tips from the Design for the 21st Century Course

The design field is evolving. It’s been proven that aside from driving business success and delivering beautiful and successful products, design can be pivotal to solving complex human issues. For instance, GE Healthcare used Design Thinking to improve the MR scanner experience for children—which is oftentimes very unpleasant—and patient satisfaction rates went up 90%. As a designer, you have the opportunity to leverage your skillset and apply your design know-how to tackle major global challeng